Software & Long-Term Support
Our Support Commitment
ATP will continue to provide device setup support, app update guidance, firmware support when available, and hardware support through our warranty process.
- Initial setup guidance
- Google Play and app update guidance
- Mapping app setup guidance
- Offline map download guidance
- Firmware guidance when updates are available
- Hardware warranty support
- Power and mounting support
- Paid app subscriptions
- App feature changes from OnX, GAIA, Google Maps, etc.
- Android OS upgrades unless available from the device manufacturer
- Third-party app account issues
Firmware updates may be provided when available. ATP will share guidance when updates apply to ATP Rugged devices.